3. Instantaneous gratification
Sep. 16th, 2005 02:18 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Continued from Ease of self service.
3. Instantaneous gratification
Here the librarian can help infrastructurally (writing better search tools, providing proactive instruction, improving the metadata). But in this day and age, users are accustomed to scheduling themselves so that when they need to find something, the needed now. The need it from their desktops, without moving, without picking up the phone, and without speaking with another human being. I'm not sure there's any assistance in librarian can given that situation besides providing the infrastructure and education before the moment of need.
So that was my long blathering. Thoughts?
3. Instantaneous gratification
Here the librarian can help infrastructurally (writing better search tools, providing proactive instruction, improving the metadata). But in this day and age, users are accustomed to scheduling themselves so that when they need to find something, the needed now. The need it from their desktops, without moving, without picking up the phone, and without speaking with another human being. I'm not sure there's any assistance in librarian can given that situation besides providing the infrastructure and education before the moment of need.
So that was my long blathering. Thoughts?
no subject
Date: 2005-09-16 02:31 pm (UTC)(no subject)
From:I dunno
From:Re: I dunno
From:no subject
Date: 2005-09-16 06:03 pm (UTC)Somewhere like Wikipedia can be very useful in handling this problem, but as you hit more esoteric subjects... Well, it's still likely that Wikipedia will cover them. Still, that is not always the case.