I dunno

Date: 2005-09-16 05:23 pm (UTC)
From: [identity profile] bunnyjadwiga.livejournal.com
My experience is that people don't want to wait around on IM to get their question answered-- they prefer to drop an email and get a quick-turn-around-time email response.

I've done both chat and email reference, though not IM-- but answering a question via IM or any other live chat takes longer than most IM users really want to wait while online. If you are used to working with 20 AIM windows on your desktop I guess it might work, though.
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Gnomic Utterances. These are traditional, and are set at the head of each section of the Guidebook. The reason for them is lost in the mists of History. They are culled by the Management from a mighty collection of wise sayings probably compiled by a SAGE—probably called Ka’a Orto’o—some centuries before the Tour begins. The Rule is that no Utterance has anything whatsoever to do with the section it precedes. Nor, of course, has it anything to do with Gnomes.

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